Who are we?

Always Networks was founded in 2014, by Nick Shaw.

Exceptional customer service is at the heart of what we do. Businesses are run by people, and happy people are productive people – so keeping people happy is central to our values.

“People” doesn’t just mean customers. It means all our business partners, and probably most importantly, our team.

Nick is a veteran, and also has many years experience of enterprise level IT – and with that comes a level of precision. We value process, we value documentation, we value accuracy.

But. we also try not to take life too seriously – we are acutely aware that IT is one of a business’s key utilities, but there’s no use getting stressed about it. You’ll find our friendly team having a laugh and a joke with your team, even while under pressure, working hard on making sure everything’s running smoothly – or being resolved efficiently, when things go wrong (it’s IT – they do!)

TRUST

Our Vision

“To be the go-to trusted partner, helping people thrive by simplifying and securing technology.”

What does that mean?

It means the partnerships we enjoy the most are built on trust. We trust our customers to do right by us, and they trust us to do right by them.

IT isn’t something you can throw over the fence at another company. We work inside your business, as key partners, and that needs mutual trust.

What does Trust mean?

Together

We work together with our team, we work together with our clients. We aren’t a “supplier”, we are together.

Relatable

We keep the human touch. IT is hard, it’s frustrating. We empathise, keep jargon to a minimum, and relate.

Uncomplicated

We deliver clear, understandable, plain-English technology solutions, with the minimum technobabble.

Successful

If our clients are successful, we are. We understand our clients ambitions and make them happen.

Technology

Technology is what we deliver – but only technology that driven by a business need, not just for sales figures.

Want to talk?